Starting a Trash Bin Cleaning Business: The Best Of Trash Chatter
In this Best Of episode, the podcast revisits some of the most memorable moments from previous guests, including Frank Gutierrez, Ryan Diem, John Conway, Jimmy Leach, and Mike Homsy. These moments highlight the importance of making connections, providing excellent customer service, offering advice to newcomers, putting in extra work, and maintaining a positive image in the trash bin cleaning industry.
The episode begins with Frank Gutierrez sharing a humorous anecdote about a disastrous demonstration involving a green monster, compost, and a city official named Ben Mayorga. Despite the mishap, this encounter led to an exclusive contract with the City of Ontario, marking a significant turning point for Frank's business.
Customer service is a recurring theme throughout the episode, with Ryan Diem emphasizing its importance. He and his partner prioritize customer satisfaction and are dedicated to addressing any issues head-on, a principle they carried over from their football careers. They believe that building a strong reputation and credibility through excellent service and positive reviews is crucial.
Jimmy Leach, another guest, talks about the rewards and challenges of running a trash bin cleaning business. He stresses the importance of patience, networking, and establishing a strong presence in the community. Jimmy's dedication to selling his service and educating potential customers has been instrumental in his success.
Advice to newcomers in the industry is also a key topic. Guests like John Conway emphasize the need for patience and caution new entrepreneurs not to expect immediate success. Building a customer base takes time, and the first year is about educating consumers about the service.
Maintaining a positive image is discussed by Mike Homsy, who shares his journey of researching environmentally friendly bin cleaning methods. He highlights the importance of educating potential customers about the unique system used by his company, Sparkling Bins. Mike's dedication to educating and showcasing their innovative cleaning process has helped change people's perceptions about trash bin cleaning.